A Reliable Partnership Built on Trust
Quantum Aseptic Services is a trusted supplier to many NHS and private hospitals across the UK. Many of our hospital customers already have well-established aseptic departments but turn to Quantum Aseptic Services as a valued extension of that service. When there is pressure to deliver, yet quality cannot be compromised, we know you need reliable, expert support.
With ever-increasing budget pressures, quality standards and the need for a 24/7 NHS, Quantum Aseptic Services can offer a cost-effective outsourcing solution. If you are considering outsourcing your aseptic service, read on for why customers choose Quantum Aseptic Services time and time again.
Customer service is first class…. We always get a confirmation email and phone call and then another phone call the day before delivery just to make sure everything is OK to proceed.
Quantum have always accommodated us even when we have to order last minute, nothing is too much trouble.
As I can’t always predict how early a clinically screened prescription would be available, the flexibility Quantum Aseptic Services provides allows us the option to be able to order an item or two late in the day. As a very acute service we appreciate this a great deal.
When we have a cancelled or delayed patient, Quantum Aseptics Services’ communication system, is very effective, and often I am able to catch the order before it is made, and cancel it. We as team (and as a very busy acute service) appreciate that there is an option to cancel these orders, as sometimes we cannot control when a patient’s chemo may get cancelled.
We had a major incident when our whole unit and backup unit was down, they were able to take on a large quantity of work for the following day which relieved our unit of the unforeseen pressure. The efficiency at which the prescriptions were dealt with was excellent. I would definitely recommend the service Quantum Aseptic Services provide to other aseptic service users.
Cannot praise enough the professional and courteous manner of all the team we have to deal with from customer service down to the production technicians and pharmacist, I would recommend the service for other hospitals.
The efficiency of the service is outstanding. The communication between your team and East Kent is impeccable. Your attention to detail is fantastic, from picking up errors with patient numbers to double checking any dose changes. Your reliability, next-day delivery and such friendly customer service are just some of the benefits of the service you provide.